Privacy Policy

Personal data we process

Below is an overview of personal data we process when you use this website, our services, and/or provide it to us.

• First and last name
• Phone number
• Email address
• IP address
• Data about your activities on our website
• Internet browser and device type
• Other personal data you actively provide, for example by making a reservation on this website, in correspondence, or by phone

Special and/or sensitive personal data we process

We do not process any special or sensitive personal data and do not intend to collect data about individuals under 16 years old. Contact us if you believe we have collected personal data about a minor, and we will delete it.

We process your personal data for the following purposes:

• To create and confirm your reservation.
• To call or email you if necessary to provide our services.
• To comply with legal obligations.
• To keep visitor statistics of this website.

Automated decision-making

We do not make decisions based on automated processing.

How long we retain personal data

We do not store your personal data longer than necessary. The retention period depends on the purpose and legal obligations. Contact us if you have questions.

Sharing personal data with third parties

We do not sell your data to third parties and only share it when necessary to fulfill our agreement or legal obligations. We sign a data processing agreement with companies processing data on our behalf to ensure the same level of security and confidentiality. We remain responsible for these processes.

Cookies or similar techniques we use

A cookie is a small text file stored on your device when you first visit this website. We use cookies necessary for the technical functioning of the site. They ensure the website works properly. You can disable cookies in your browser settings. You can also remove stored information via your browser. Read more in the cookie removal guide from the Consumers’ Association. On this website, we use:

• Technical and functional cookies for website functionality.
• Google Analytics analytical cookies that do not infringe your privacy.

Viewing, modifying, or deleting data

You have the right to view, correct, delete your personal data, withdraw consent, object to processing, and data portability. Send a request to the email above.

To verify your identity, include a copy of your ID with your request. Black out your photo, passport number, citizen service number (BSN), and the MRZ code. We respond within four weeks.

You can also file a complaint with the national authority, the Data Protection Authority, via this link.

How we secure personal data

We take data protection seriously and use appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. Contact us at the email above if you suspect a breach or misuse of your data.